Refund Policy
Last updated: March 19, 2024
1. Return Policy
We accept returns within 30 days of delivery for the following reasons:
- Defective or damaged products
- Wrong item received
- Product not as described
2. Return Process
To initiate a return:
- Contact our customer service team
- Provide your order number and reason for return
- Receive return authorization and instructions
- Ship the item back in original packaging
3. Refund Timeline
Once we receive your return:
- We will inspect the item within 2-3 business days
- If approved, refund will be processed within 5-7 business days
- Refund will be issued to original payment method
4. Non-Refundable Items
The following items are not eligible for return:
- Opened software or digital products
- Custom or personalized items
- Items marked as final sale
5. Shipping Costs
Return shipping costs:
- Free for defective or damaged items
- Customer's responsibility for other returns
- Original shipping costs are non-refundable
6. Contact Us
For any questions about our refund policy, please contact:
Email: help@geekssolutions.pro
Phone: +1-888-982-8947